Comments on: Don’t Host With Servage

By: Ruri

Ruri — Tue, 13 Jan 2009 12:16:19 +0000

Hi chuck, I also have bad experience with lunarpages. The almost deleted the whole of my page. including all parked domain. About liquidweb I never heard them.. Thanks for sharing.

By: servage sucks

servage sucks — Sun, 11 Jan 2009 22:16:53 +0000

Servage is apparently run by a bunch of pimple faced juvenile thug hackers. They lie, cheat, take your money, never provide any truthful answers, never fix anything, always blame THEIR SECURITY FAILURES on their customers AND they allow daily unending hacking and security breaches with no property security at all.

Unless you are a complete fool, unless you want to be hacked every day, avoid servage. DO NOT HOST WITH SERVAGE. They are thieves liars cheaters INCOMPETENT hacker-loving scumbags.

By: Andy Lax

Andy Lax — Fri, 02 Jan 2009 20:52:12 +0000

Thank you for posting your warning about this company and for providing valuable suggestions on what to do when switching hosting companies.
One further point needs to be made as well as it relates to blogs.

My blog was hosted with a particular company and provided by that same company. The links to blog entries contained the hosting company’s name! When we switched to a different hosting firm, the names of the links pointing to the same blog entries changed. Unfortunately, google and other search engines still referenced the old links. Those links that were clicked upon were obviously no longer functional.

The moral of the story: Ensure that blog templates are not proprietary to a hosting company. If so, in the event that you change hosting companies, prepare that it may take several months for the search engines to drop the “dead links” and point to the correct links.

By: Mirko Dokic

Mirko Dokic — Sun, 28 Dec 2008 19:07:02 +0000

I’m also moving away from servage.net. Their security experts are totally incompetent, my site gets hacked about twice a year. All they do against this is to tell their customers to change their FTP passwords because of a “change in the system”, and additionally to this they add a captcha at the login page to prevent automatic hacker robots changing the user’s FTP passwords. Hackers can still manually change your FTP password though.

The customer service gives pretty silly answers (it’s a cheap call-center located in India btw., I saw that in my site logs when one of their “experts” visited my page), sometimes they just ignore half of your ticket. If you send a ticket telling them that your site is unreachable they contact you when your site is back up again telling you that they don’t see a problem.

What made me quit at servage.net is that I had to pay for the monthly costs of a period where I did not use their service. They’re telling me it’s impossible to refund the money or change the date, but they have done it for me once before already.

Can someone suggest me a good web hosting company? I need 500mb web space and 50GB traffic per month. PHP+MySQL.

By: Jon

Jon — Wed, 17 Dec 2008 17:51:56 +0000

Re:bullet points 2/5; Almost all the hosting providers I’ve used let you view your website before the DNS has switched–e.g. http://(ip).(ip).(ip).(ip)/~(account)

If you use local links in your pages (index.php instead of http://www.website.com/index.php), you can run a broken link checker on the new site via ip/temporary url.

Coincidentally, I’m using Resellerzoom too–haven’t had any problems at all.

By: Inbaraj

Inbaraj — Mon, 15 Dec 2008 12:23:50 +0000

I hate transferring hosting accounts. Always a lot of hassle and lost mails during domain ns transfer.

By: free advertising

free advertising — Sun, 14 Dec 2008 12:51:45 +0000

I just read your post, unfortunately several days ago i just renewed my subscription with servage.
Although my visitors not as much as yours but i anticipate it to received many visitors.
This is my second year with them and there will be no third year
Thank for your info.

By: kilimanjaro

kilimanjaro — Mon, 08 Dec 2008 21:16:32 +0000

Chuck is right… LiquidWeb is a great solution for a VPS. One of my websites got slammed when I was with StartLogic and all hell broke loose. From my site then getting dropped for over a week! To horrible customer service, and everything in between. I switched over to LiquidWeb and within hours had everything set up and ready to go not to mention that they have the best customer service around! I’ll always recommend liquid web.

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Is Obama The Antichrist? | The Unofficial AdSense Blog — Mon, 08 Dec 2008 16:14:16 +0000

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By: Chuck

Chuck — Sun, 07 Dec 2008 02:22:44 +0000

Sadly, a LOT of hosting companies suck. I’ve been worked over pretty badly by the folks at LunarPages, so I will never trust them again. They took me for hundreds of dollars in lost income on a shared hosting account for which I paid less than $200.

I have two companies that I can very strongly recommend. For sharing hosting, Ace-Host.net is the best I’ve found. It’s $14.95 a month, but their service is incredible (email responses within about 3 mins) and their servers are never oversold. I have a seasonal site that’s seeing about 12-13K uniques a day right now, and they handle it very smoothly.

For VPS, I went with LiquidWeb. I’ve been with them before, and recently went back with them. This is for my really important (but not especially high-traffic) sites. I’d be in trouble if this was down. I pay $40 a month for a reasonable-sized package there with WHM, CPanel, Fantastico and the rest. And heroic support.